Terms of Service
Last updated: May 2026
1. Acceptance of terms
By creating an account or using The Lull ("Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.
1a. Eligibility and age requirement
The Service is intended solely for use by commercial real estate professionals and other business users. You must be at least 18 years of age to create an account or use the Service. The Service is not directed to or intended for use by children, and in particular is not directed to children under the age of 13. By creating an account, you represent and warrant that you are at least 18 years old. If we learn that an account has been created by anyone under 18, we will terminate it; if we learn we have collected information from a child under 13, we will delete it. See our Privacy Policy for details on our COPPA compliance.
2. Use of the Service
The Service aggregates publicly available commercial real estate data, public filings, and user-submitted content. You may use the Service for your internal business purposes. You may not resell data, scrape the Service, or use it to build a competing product.
3. Accounts and teams
You are responsible for safeguarding your credentials and for activity under your account. Team administrators may invite or remove members and access team data on the Service.
3a. User Responsibilities
You are responsible for ensuring you have appropriate authorization to upload and process any documents through our service, including compliance with any applicable confidentiality agreements or non-disclosure agreements.
4. AI-generated content
Memos, valuations, and analyses produced by the Service are generated by AI models based on the inputs you provide. They are provided for informational purposes and are not investment, legal, accounting, or tax advice. You are solely responsible for independent diligence before taking any action.
5. Billing
Paid plans are billed in advance on a monthly basis. You may cancel at any time; access continues through the end of the paid period. Refunds are issued at our sole discretion.
6. Data accuracy
We work to keep deal and market data accurate, but the Service is provided "as-is" and "as-available" without warranties of any kind. We are not liable for errors, omissions, or decisions made in reliance on the Service.
7. Limitation of liability
To the maximum extent permitted by law, The Lull and its affiliates are not liable for any indirect, incidental, special, or consequential damages, or loss of profits, data, or business opportunity, arising out of your use of the Service.
8. Termination
We may suspend or terminate accounts that breach these Terms. You may delete your account at any time by contacting support.
9. Contact
Questions about these Terms: support@the-lull.com.